Frequently Asked Questions

Your questions answered — quick and clear.

1. What services does Raiyan International offer?
Raiyan International provides general trading, emergency relief supplies, and import/export solutions. We cater to both individuals and organizations with a wide range of procurement and logistics services.
2. How can I request a quotation for bulk orders?
You can request a quote by emailing us at info@raiyaninternational.com or through our Contact Us page. Please include details like product type, quantity, and delivery location.
3. Do you supply internationally?
Yes, Raiyan International supports international trade and export. We follow global logistics practices and partner with reputed freight and customs agents to ensure smooth cross-border deliveries.
4. What kind of emergency relief supplies do you provide?
We offer a wide range of emergency relief items including food packs, shelter kits, hygiene products, medical supplies, and water purification units — tailored for disaster response and humanitarian efforts.
5. How can I become a supplier or vendor?
We welcome new vendors. Please submit your company profile and product catalog to supply@raiyaninternational.com. Our procurement team will review and get back to you.
6. How long does it take to process an order?
Standard processing time depends on the size and nature of the order. Generally, local orders are processed within 3–5 business days. International orders may take 7–15 business days, depending on customs clearance and shipment method.
7. What are your payment terms?
We accept bank transfers, L/C (Letter of Credit), and other secure payment methods. Payment terms depend on the agreement and type of order (bulk, retail, international). Please contact us for specific terms.
8. Can you customize supplies based on client needs?
Absolutely. We specialize in sourcing and customizing products to meet specific client requirements, especially for emergency kits, government tenders, and institutional needs.